Iindlela ezi-4 idatha enokuphucula ngazo ishishini leendwendwe ngo-2025

Idatha ibalulekile ekusombululeni imingeni yokusebenza, ulawulo lwabasebenzi, ukudibana kwehlabathi kunye nokhenketho olugqithisileyo.

Unyaka omtsha uhlala uzisa uqikelelo malunga nokuba yintoni elindele imboni yokwamkela iindwendwe. Ngokusekelwe kwiindaba zangoku zoshishino, ukwamkelwa kobuchwepheshe kunye nokwenziwa kwedijithali, kuyacaca ukuba u-2025 uza kuba ngunyaka wedatha. Kodwa kuthetha ukuthini oko? Kwaye yintoni kanye kanye ekufuneka yenziwe yimboni ukuze isebenzise idatha eninzi esinayo ezandleni zethu?

Okokuqala, umxholo othile. Ngowama-2025, kuya kuqhubeka kukho ukwanda kohambo lwehlabathi, kodwa ukukhula akuyi kuba kukhulu njengangowama-2023 nangowama-2024. Oku kuya kudala isidingo esikhulu sokuba eli shishini libonelele ngamava adibeneyo oshishino kunye nezinto eziluncedo zokuzinceda. Ezi ndlela ziya kufuna ukuba iihotele zabelane ngezixhobo ezingakumbi kwimveliso entsha yetekhnoloji. Ulawulo lwedatha kunye netekhnoloji esisiseko ziya kuba ziintsika zemisebenzi yehotele ephumelelayo. Njengoko idatha iba ngumqhubi oyintloko weshishini lethu ngo-2025, ishishini lokwamkela iindwendwe kufuneka liyisebenzise kwiindawo ezine ezibalulekileyo: ukwenza imisebenzi ngokuzenzekelayo, ulawulo lwabasebenzi, ukuhlanganiswa kwehlabathi kunye nemingeni yokhenketho olugqithisileyo.

Imisebenzi ezenzekelayo

Utyalo-mali kumaqonga asebenzisa i-AI kunye nokufunda koomatshini ukuphucula imisebenzi kufuneka lube phezulu kuluhlu lwabanini bamahotele ngo-2025. I-AI inokunceda ekuhlolisiseni ukwanda kwamafu kunye nokuchonga iinkonzo zelifu ezingafunekiyo nezingafunekiyo — ukunceda ekunciphiseni iilayisenisi kunye neekhontrakthi ezingezizo ezibalulekileyo ukuphucula ukusebenza kakuhle kweendleko.

I-AI inokuphucula amava eendwendwe ngokuvumela unxibelelwano lwendalo nolubandakanyayo lwabathengi kunye neenkonzo zokuzinceda. Inganciphisa nemisebenzi ethatha ixesha, efana nokwenza iibhukisho, ukujonga iindwendwe kunye nokwabela amagumbi. Uninzi lwale misebenzi lwenza kube nzima kubasebenzi ukunxibelelana neendwendwe ngendlela esemgangathweni okanye ukulawula ingeniso ngokufanelekileyo. Ngokusebenzisa itekhnoloji ye-AI, abasebenzi banokuchitha ixesha elingakumbi benikezela unxibelelwano olukhethekileyo neendwendwe.

Ulawulo lwabasebenzi

Ukwenziwa kwezinto ngokuzenzekelayo kunokuphucula — kungekhona ukuthatha indawo — yokusebenzisana nabantu. Kuvumela abasebenzi ukuba bagxile kumava anentsingiselo eendwendwe ngokusebenzisa i-imeyile, i-SMS kunye nezinye iindlela zonxibelelwano ukuze bazise imbuyekezo engcono kutyalo-mali.

I-AI inokujongana nokufumana kunye nokugcina italente, nto leyo eqhubeka nokuba yimingeni emikhulu kweli shishini. I-AI automation ayikhululi nje kuphela umsebenzi kwimisebenzi yesiqhelo, kodwa inokuphucula amava akhe emsebenzini ngokunciphisa uxinzelelo kunye nokumnika amandla okugxila ekusombululeni iingxaki, ngaloo ndlela iphucula ulungelelwaniso lwabo lomsebenzi nobomi.

Ukudityaniswa kwehlabathi

Ukuvela kwehlabathi jikelele kuzise imingeni emitsha. Xa zisebenza ngaphaya kwemida, iihotele zijongene nemiqobo efana nokungaqiniseki kwezopolitiko, umahluko wenkcubeko kunye nobunzima bezemali. Ukuze zikwazi ukumelana nale mingeni, eli shishini kufuneka lisebenzise ubuchwepheshe obunokuphendula kwiimfuno zemarike ezizodwa.

Ukusebenzisa ubuchule bolawulo lwe-supply chain edibeneyo kunokubonelela ngengqiqo kulawulo lwezinto ezisetyenziswayo kwimveliso yehotele kunye nezibonelelo zeempahla neenkonzo. Kalula nje, obu buchule bunokuqinisekisa ukuba izinto zihanjiswa ngexesha elifanelekileyo ngamanani afanelekileyo, ngaloo ndlela negalelo kwinzuzo enamandla.

Ukusebenzisa icebo lokulawula ubudlelwane nabathengi kunokujongana nokwahlukana kwenkcubeko ukuze kuqondwe ngokupheleleyo iimfuno zamava zomtyeleli ngamnye. I-CRM inokulungelelanisa zonke iinkqubo kunye neendlela ukuze zijolise kubathengi kumanqanaba ehlabathi nawasekuhlaleni. Eli qhinga linye linokusetyenziswa kwizixhobo zokuthengisa ezicwangcisiweyo ukuze kulungiswe amava eendwendwe ngokweemfuno zengingqi nezenkcubeko.

Ukhenketho olungaphaya kolwandle

Ngokutsho kwe-UN Tourism, ukufika kwabakhenkethi bamanye amazwe eMelika naseYurophu kufikelele kwi-97% yamanqanaba ka-2019 kwisiqingatha sokuqala sika-2024. Ukhenketho olugqithisileyo aluyongxaki intsha kwishishini lokwamkela iindwendwe, njengoko inani labakhenkethi belikhula ngokuqhubekayo kangangeminyaka, kodwa okutshintshileyo kukusabela kwabahlali, okuye kwanda kakhulu.

Isitshixo sokujongana nalo mceli mngeni sisekuphuhliseni iindlela zokulinganisa ezingcono kunye nokusebenzisa amaqhinga ajolise ekulawuleni ukuhamba kweendwendwe. Ubuchwepheshe bunokunceda ekusasazeni kwakhona ukhenketho kwimimandla namaxesha onyaka, kunye nokukhuthaza ezinye iindawo ezingenabantu abaninzi. IAmsterdam, umzekelo, ilawula ukuhamba kweendwendwe zesixeko ngohlalutyo lwedatha, ibeka esweni idatha yexesha langempela kwiindwendwe kwaye iyisebenzisele ukuthengisa ukuze iqondise kwakhona ukukhushulwa kwiindawo ezingahanjwa kakhulu.