Iindlela ezi-4 zedatha ezinokuphucula ishishini lokwamkela iindwendwe ngo-2025

Idatha ingundoqo ekujonganeni nemingeni yokusebenza, ulawulo lwabasebenzi, ukudityaniswa kwehlabathi kunye nokhenketho olugqithisileyo.

Unyaka omtsha uhlala uzisa intelekelelo malunga nokuba yintoni egcinelwe ishishini lokwamkela iindwendwe. Ngokusekwe kwiindaba zangoku zoshishino, ukwamkelwa kobugcisa kunye nedijithali, kuyacaca ukuba i-2025 iya kuba ngunyaka wedatha. Kodwa kuthetha ukuthini oko? Kwaye yintoni kanye kanye ekufuneka yenziwe lishishini ukuze lisebenzise inani elikhulu ledatha esinayo ezandleni zethu?

Okokuqala, umxholo othile. Ngo-2025, kuya kuqhubeka kukho ukunyuka kohambo lwehlabathi, kodwa ukukhula akusayi kuba nzulu njengango-2023 kunye no-2024. Oku kuya kudala imfuno eyongeziweyo yoshishino ukubonelela ngamava adibeneyo okuzonwabisa kunye nezinto eziluncedo zokuzinceda. Ezi ndlela ziza kufuna ukuba iihotele zabe izixhobo ezingakumbi kubuchule obutsha. Ulawulo lwedatha kunye nobuchwephesha obusisiseko buya kuba ziintsika zemisebenzi yehotele eyimpumelelo. Njengoko idatha iba ngoyena mqhubi weshishini lethu ngo-2025, ishishini lokwamkela iindwendwe kufuneka liyibeke kwiindawo ezine ezibalulekileyo: ukusebenza okuzenzekelayo, ulawulo lwabasebenzi, umanyano lwehlabathi kunye nemingeni yokhenketho olugqithisileyo.

Imisebenzi ezenzekelayo

Utyalo-mali kwiiplatifti ezisebenzisa i-AI kunye nokufunda koomatshini ukuze kuphuculwe imisebenzi kufuneka ibe phezulu kuluhlu lomnini-hotele ngo-2025. I-AI inokunceda ukuhlolisisa i-cloud sprawl kunye nokuchonga iinkonzo zefu ezingafunekiyo kunye nezingafunekiyo - ukunceda ukusika iilayisensi ezingabalulekanga kunye nezivumelwano zokuphucula iindleko-ukusebenza kakuhle.

I-AI inokunyusa amava eendwendwe ngokuvumela unxibelelwano lwendalo kunye nokuzibandakanya kwabathengi kunye nezinto eziluncedo zokuzenzela. Isenokunciphisa ixesha elitya ixesha, imisebenzi yezandla efana nokwenza ugcino, ukujonga iindwendwe kunye nokwabela amagumbi. Uninzi lwale misebenzi lwenza kube nzima kubasebenzi ukubandakanya unxibelelwano olusemgangathweni kunye neendwendwe okanye ukulawula ngokufanelekileyo ingeniso. Ngokuthumela itekhnoloji ye-AI, abasebenzi banokuchitha ixesha elininzi behambisa unxibelelwano olulolwakho ngakumbi kunye neendwendwe.

Ulawulo lwezabasebenzi

I-automation inokuphucula - hayi indawo - ukusebenzisana kwabantu. Ivumela abasebenzi ukuba bagxininise kumava anentsingiselo yeendwendwe ngokusebenzisa i-imeyile, i-SMS kunye nolunye ukhetho lonxibelelwano ukubuyisela imbuyekezo engcono kutyalo-mali.

I-AI inokujongana nokufunyanwa kwetalente kunye nokugcinwa kwayo, okuqhubeka ukuba yimiceli mngeni emikhulu kushishino. I-AI ayigcini nje ngokukhulula umsebenzi kwimisebenzi yesiqhelo, kodwa inokuphucula amava abo emsebenzini ngokunciphisa uxinzelelo kunye nokubaxhobisa ukuba bagxininise ekusombululeni iingxaki, ngaloo ndlela baphucula ubomi babo bomsebenzi.

Ukudityaniswa kwehlabathi

Inguquko yokudityaniswa kwehlabathi izise imingeni emitsha. Xa zisebenza ngaphaya kwemida, iihotele zijongana nemiqobo efana nokungaqiniseki kwezopolitiko, iyantlukwano yenkcubeko kunye nenkxaso-mali enzima. Ukujonga le mingeni, ishishini kufuneka lisebenzise itekhnoloji enokuthi iphendule kwiimfuno ezizodwa zeemarike.

Ukusetyenziswa kobuchule bolawulo lwekhonkco lonikezelo oluhlanganisiweyo kunokubonelela ngokuqonda kulawulo lwezinto eziphathekayo kwimveliso yehotele kunye nezibonelelo zempahla kunye neenkonzo. Ngokulula, obu buchule bunokuqinisekisa ukuba izixhobo zihanjiswa ngexesha elifanelekileyo kwiimali ezifanelekileyo, ngaloo ndlela zibe negalelo kumgca osezantsi oqinileyo.

Ukusebenzisa isicwangciso solawulo lobudlelwane bomthengi kunokujongana neeyantlukwano zenkcubeko ukuqonda ngokupheleleyo iimfuno zamava ondwendwe ngalunye. I-CRM inokulungelelanisa zonke iinkqubo kunye neendlela zokugxila kubathengi kumanqanaba ehlabathi kunye nawengingqi. Kwa eli qhinga linye linokusetyenziswa kwizixhobo ezicwangcisiweyo zokuthengisa ukulungisa amava eendwendwe ngokweemfuno zengingqi nezenkcubeko kunye neemfuno.

Ukhenketho olugqithisileyo

Ngokutsho kwe-UN Tourism, abakhenkethi bamazwe ngamazwe abafika eMelika naseYurophu bafikelele kwi-97% yamanqanaba e-2019 kwisiqingatha sokuqala se-2024. Ukutyelela ngokugqithisileyo akuyona ingxaki entsha kwi-hospitality industry, njengoko amanani eendwendwe aye anyuka ngokukhawuleza iminyaka, kodwa into etshintshileyo yi-backlash evela kubahlali, eye yanda kakhulu.

Isitshixo sokujongana nalo mngeni silele ekuphuhliseni iindlela ezingcono zokulinganisa kunye nokwamkela izicwangciso ezijoliswe kuzo zokulawula ukuhamba kwabatyeleli. Itekhnoloji inokunceda ukusasaza kwakhona ukhenketho kuyo yonke imimandla kunye namaxesha onyaka, kunye nokukhuthaza ezinye iindawo ezixineneyo. Ngokomzekelo, i-Amsterdam, ilawula ukuhamba kwabakhenkethi besixeko kunye nohlalutyo lwedatha, ukubeka iliso kwidatha yexesha langempela kwiindwendwe kunye nokuyisebenzisela ukuthengisa ukuqondisa kwakhona ukukhushulwa kwiindawo ezincinci zokuhamba.